Call: (904) 846-1404 | Email: Info@nenesneatservices.com | Service Hours: 8:00 AM - 4:00 PM
Nene's Neat Services
What to Expect
When Booking Residential Cleaning Services When booking a Residential cleaning service from Nene's Neat Services, it is important to know that the first clean, whether it be a deep clean or basic cleaning will more than likely take longer than subsequent visits as we are learning your home. After the first clean, we will remember the details of your home and will be able to complete the job faster. Nene's Neat Services offers reoccurring residential cleaning services at discounted rates! • Before the appointment: Step 1: Get a FREE instant estimate by filling out and submitting our "FREE Estimate Form" online or by calling us over the phone so that it may be completed for you. Include how cleaners will gain access to the property in the 'Add a Message' box during checkout. Step 2: You will be able to view your estimate after submitting the form and will receive an email of your estimate with the option to book. Step 3: Pick a time and date for the service then secure the appointment by paying the deposit to receive a confirmation email or text. You may do this yourself online or choose to pay over the phone. • At the time of the appointment: Step 1: Please allow cleaners up to 15 minutes to arrive at the scheduled time of the appointment. Once arrived, the cleaner will conduct a full walkthrough and thorough inspection of all the areas in your home in need of cleaning. If any addons or extra sessions seem necessary then it will be discussed with the client prior to the service being conducted and added upon approval. Step 2: Near the end of the session, an invoice to the preferred phone number or email on file will be sent so that payments may be received. Pay your cleaner for their hard work and enjoy a sparkling clean home!
When Booking Airbnb Cleaning Services When booking an Airbnb cleaning, we ensure that the space is left in the amazing condition it was when the guest first arrived. We will carefully report any inventory that needs replacing or refilling, and take photos of the space between every guest to ensure that all items are accounted for. Our cleaning services guarantee that your space is always well-maintained, clean and ready for the next guest. • Before the appointment: Step 1: Book online by picking a time and date then paying the deposit to secure your appointment yourself or by calling us so that it may be done for you and paid over the phone. Include how cleaners will gain access to the property in the 'Add a Message' box during checkout. After, you'll receive a confirmation email or text. •At the time of the Appointment: Step 1: Please allow cleaners up to 15 minutes to arrive at the scheduled time of the appointment. Once arrived, the cleaner will conduct a full walkthrough and thorough inspection of all the areas in your home. If any extra sessions seem necessary then it will be discussed with the client prior to the service being conducted and added upon approval. If there are any damages or low inventory in supplies found then it will be reported with any necessary pictures to the owner and the manager of Nene's Neat Services immediately. Step 2: At the end of the appointment, images of the clean and the invoice will be sent to the email or phone number on file.
When Booking Move in/out Cleaning Services When booking a Move In/Out Cleaning service you can expect a complete deep cleaning of your vacant home either after everything is moved out or before anything is moved in. Our experienced cleaners will clean every nook and cranny from top to bottom and will leave your home spotless and ready for a smooth transition. • Before the appointment: Step 1: Book online by picking a time and date then paying the deposit to secure your appointment yourself or by calling us so that it may be done for you and paid over the phone. Include how cleaners will gain access to the property in the 'Add a Message' box during checkout. After, you'll receive a confirmation email or text. • At the time of the appointment: Step 1:Please allow cleaners up to 15 minutes to arrive at the scheduled time of the appointment. Once arrived, the cleaner will conduct a full walkthrough and thorough inspection of all the areas in your home. If any extra sessions seem necessary then it will be discussed with the client prior to the service being conducted and added upon approval. Step 2: Near the end of the session, an invoice to the preferred phone number or email on file will be sent so that payments may be received. Pay your cleaner for their hard work and enjoy a sparkling clean home!
When Booking Organizing Services When booking Organizing services we will help you declutter, color coordinate, and re-organize your space to make it easier to maintain and have it looking really neat! We understand that it can be hard to stay on top of clutter, that's why we are dedicated to helping you make your space neat and tidy. • Before Appointment: Step 1: Book online by picking a time and date then paying the deposit to secure your appointment yourself or by calling us so that it may be done for you and paid over the phone. Include how cleaners will gain access to the property in the 'Add a Message' box during checkout. After, you'll receive a confirmation email or text. (You may receive an estimate first but it is not required) • At time of Appointment: Step 1: Please allow cleaners up to 15 minutes to arrive at the scheduled time of the appointment. Once arrived, the cleaner will conduct a full walkthrough and thorough inspection of all the areas in your home. If any extra sessions seem necessary then it will be discussed with the client prior to the service being conducted and added upon approval.